EcoBank 1
EcoBank 1

EcoBank Customer Care Representatives are always available 24/7 for you if you any complaints, have any issue you would like them to resolve or simply just want to inquire about their products and services.

If you are an EcoBank account holder, then you should have not just one, but several means of getting in touch with an EcoBank Customer Care Representative. They can help you resolve transaction issues, stop cheque or block a stolen, misplaced or missing ATM card among other things.

That’s not all, you can also request for a Card PIN re-issue, reactivate a dormant account you might have had before or request for your bank statement. The list as to what their capable Customer Care Representatives can do for is endless. However, some issues might require your presence at the nearest bank Branch in order for it to be resolved. If that is the case, then they will let you know when you contact them and also the necessary documents you are required to bring along with you.

Please Note: No EcoBank Customer Care will or should ask you for your sensitive/private data like ATM Card PIN, CCV number, ATM Card Number, BVN number or Mobile Banking App password/PIN. Please Do not divulge the aforementioned details to anybody over the phone.

Below are the following numbers you can use to contact them.

EcoBank Customer Care Phone Numbers

  • +2347005000000
  • +2348003262265
  • +2348087603717

You can also add them on WhatsApp for a more faster response using the last phone number above (+2348087603717). That is if you are on or using WhatsApp.

How To Get In Touch With An EcoBank Customer Care Representative(s) Online

If you have an internet enabled device like a smartphone, tablet or PC then you can simply chat with them live at any time of the day as they are available 24/7. You can also send them an email Engcontactcentre@ecobank.

Got a Twitter account? If yes then you can simply tweet at them or send them a direct message on their official Twitter handle @GroupEcoBank. Got a Facebook account? If Yes then Send them a message on their EcoBank Facebook Page.


As an EcoBank account holder, it is Paramount that you have the above phone numbers saved on your phone. Trust me, it might really come in handy when you least expected. No airtime to call? Use their email, Twitter, Facebook or even WhatsApp.

If you are experiencing any problem or finding it difficult to contact an EcoBank Customer Care Representative then kindly drop a comment down below and I’ll try to help in best way I can.

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  1. I have forget my passwords for Mobil online banking here in Abu Dhabi and I need to transfer money from accounts now so please how can I get the password

  2. I’m having a pressing issue here in dubai actually i have an account which i operate here and someone wants to send me some money from nigeria on getting to the bank for the transaction he was asked to open a domisilery account before he can do the transaction i have a friend here in dubai who also has an account here and he normally receives money from nigeria through the account he has here they pay him naira to his naira account he receives dirhams here in dubai.

  3. I need to speak to d customer care.I don’t understand what Eco bank is doing.. Pls send me d number I can use to reach d customer care service

  4. Pls I did a transaction since Monday but till now I’ve not received any alert. Pls I’m worried.. Does it mean Eco bank is no longer sending alart

  5. I went to withdraw money from FCMB ATM Center today but they debited me without paying me, and I need that money urgently now, you people should do something and revise my money back to me.

  6. I transferred money into wrong account named Joshua Gbadebo in UBA yesterday his account number is 2126024184 and the money is 20 thousand please I need your help to get my money back.

  7. Am regretting been an Ecobank customer. They can’t find solution to your complaints because you’re not around a customer service agent. The same issue I have with my ecobank account was resolved on my zenith bank account online. I don’t understand this. I just wish I could withdraw my money to another bank

  8. Pls I credited my eco bank account with 50k since yesterday up till now I can’t see the money in my account. Pls eco bank credit my account I want to use the money very urgently.


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