How To Contact GoTV Customer Care: Phone, Email & Address

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GoTV is one of the traditional paid satellite TV services by Multichoice. Its services are available in different African countries, and Nigeria is lucky to be one of them. You get a bunch of local and foreign TV stations for your entertainment pleasure. Here in this article, I wish to share with you how to contact GOTv customer care representatives via phone number, email, or office address.

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RELATED: Easy Ways To Upgrade Or Downgrade Your Gotv Package

Below are various contact details of GoTV Nigeria that you can reach today to lay complaints. See the list of GoTV Customer care number, GoTV official email address, GoTV Twitter & Facebook account, GoTV Nigeria website, and Physical Contact Address below:

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GoTV Nigeria Customer Care number:

GoTV Emails:

Nigeria: [email protected] or [email protected]

GoTV Twitter Accounts:

GoTV Facebook Accounts:

GoTV Instagrams:

GoTV Website Link:

GoTV Self Service:

GoTV Nigeria Contact Address

  • Multichoice Nigeria Limited, Plot 1381 Tiamiyu Savage Street, Victoria Island, Lagos State

Check out the List Of Direct Broadcast Satellite TV Providers In Nigeria HERE

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335 thoughts on “How To Contact GoTV Customer Care: Phone, Email & Address”

  1. I Paid into My Gotv account and it has not reflected from Gotv’s end that I have Made Payment.
    I Paid through Clubkash and Wema bank .

    Reply
  2. Pls i misakenly subscribe to my old Iuc number that am not useing anymore yesterday 7034976301, so pls i want u guys to swap it to my current Iuc number 7528342472, thanks

    Reply
  3. I subscribed GOTV JOLLI online through my account on the 1/ 03/2021 and it has not come up
    IUC NUMBER 7028750256

    Reply
  4. Mistakenly subscribe Gotv smallie instead of gotv jolli (2500) and current package is Gotv jolli so the smallie I subscribe is not even working since yesterday 2019113526

    Reply
  5. I made payment to this wrong ICU number 70265377788 instead of 7026537788 and I was debited, my name is Judith Daniel, please I need refinement,

    Reply
  6. I subscribed yesterday for gotv jolli. The activation has not been done till now. kindly help with immediate activation so i can access it. iuc number is: 7004995571. thanks

    Reply
  7. My gotv is not showing, I subscribed since 24th of Nov for 2 months till now nothing.
    My IUC NO,, :
    2021792751
    Pls quick response.
    Thanks.

    Reply
  8. I subscribed my GOtv decoder on Saturday 21/21/2020 around 10-10:30pm with amount o f₦1640. With UIC number: 2019004797 I’m very disappointed that you didn’t activate it what’s happened after have been paid for subscribtion. Do something on it I was totally disappointed. My account name Jokotoye Samson Gbenga.

    Reply
  9. Please I did gotv subscription from my mobile app on 15/11/2020 with iuc number 7020876236 and it was successful and it’s showing , since then I have been receiving debit alert of 2460 everyday , please want it to stop and I need my money back thanks.

    Reply
  10. Pls my subscription ended on 19th of October and I try to watch the free channel NTAi and the status is showing disconnected, my IUC No 4623314603 pls reconnect me oooo
    Thanks

    Reply
  11. Pls I wrongly subscribed my Gotv payment into a wrong acct, instead of acct of 4613219229, I mistakenly paid it to acct of 4613129229.pls how can I recover d money or can you people add it up to d one I later subscribed. D acct name dt assisted me
    in subscribing it On 27th Oct 2020 is ikechukwu Vanchi Chiwetalu, Fidelity bank. My own name is Isaac Chiwetalu, my IUC number is 4613219229.

    Reply
  12. I paid for my gotv subscription on the 26th October 2020 with IUC number 7036911631 up until now the 28th ,its still not showing and I was told its suspended and should subscribe again.please kindly look into it

    Reply
  13. I paid on 24th October for my GOtv but can’t watch. My IUC number is 2028611706,my phone is 07034167568. Please rectify, your customer number is not working

    Reply
  14. I did a subscription of 2600 from my mobile app but I was left with the older subscription of 1600 I did earlier but I wasn’t upgrade to the jolli I did my iuc number is 2028656024

    Reply
  15. I subscribe my gotv since yesterday and is not showing since yesterday my iuc 4601493455 customer service number s not going

    Reply
  16. I recharge my go tv on 15th October, 2020 for the past three days l have not been connected. My IUC no :2020775919 – Emmanuel Osigbade
    Please kindly reconnect my go tv decoder before it is too late.
    Thanks.

    Reply
  17. Pls my gotv got got brun this morning pls can I suwap to another one I have another gotv at home the one that brun there is subscription on it pls

    Reply
  18. My iuc is 46017178099
    Kindly give me the status of my account.
    I paid for jolli
    But i m yet to be connected.
    Please kindly help me look into it

    Reply
  19. I paid 3600 last month for upgrade to gotv max through *737* GTbank but I am still on jolli, meaning it was not done after collecting 3600 from my account, now my due payment is Oct 10 from the SMS I just got from gotv. Pls rectifier this before my next payment so that I see what I am paying for or to pay for. Iuc number 7037069086.

    Reply
  20. I recharge my gotv on 26/9/2020 with my gotv app for jolli but my bank account was debited twice with 2050each.Have lodge complain with my bank but they said you will responsible for the refund.
    My gotv number is 7525492533

    Reply
  21. I subscribe got smallie since yesterday evening…n has been debited… but not showing…what is the matter?

    Reply
  22. I suscribed 2 days ago and still it’s not showing as l can access anything and my subscription date is reading anyways.this is my lcu no pls kindly rectify today.7032002305.Thanks

    Reply
  23. I subscribe and it has not been viewed since yesterday all is written is E16_service is currently scrambled and my
    IUC 7017772465

    Reply
  24. Why give us non functional phone number. Your services are disastrous. For sometime now, my channels were never complete. The channels jump from 27 to 40. What is the issue now. This is open cheating. 2021814566.

    Reply
  25. Am not happy about your services.you promise us football on gotv max but after subscribing I can’t watch any of the premier league games you guys are fake, just collecting our money without quality service 2021998381

    Reply
  26. Good morning, please I renewed my subscription last night, but up till now am still disconnected. I renewed it through quickteller.here is my IUC number. 7034860774.Thanks why I wait your response

    Reply
  27. This is the second time I will am calling ur customer care number with no response to my unlimited channels. Please let me get the value of what I paid for. 3600 is no jokes for just few channels. Earlier today I called ur center narrating a challenge and I was told activated on gotv max now. As I speak this is yet to b rectified. Biko no CNN or ROk

    Reply
    • I subscribed with #4460 yet none of the channels is activated, instead, it was showing e16, service currently scrambled. Pls I need to enjoy what I’ve paid for. My iuc 4613281673.

      Reply
  28. Good evening sir, I subscribed my gotv , I mistakenly miss one number the IUC number is 7004994726 and the wrong IUC number I input is 7004997726, I was debited 2560 naira from my bank account , I have called customer care three days ago, they told me to send an email which I do, nothing have been done about it, my email is [email protected], please help me out.

    Reply
  29. I pay my gotv subscription yesterday through my first bank acc.I was debited twice,but the gotv did not give me the value for my money till now.please I need urgent attention.2022104381 My ICU.

    Reply
  30. I don’t just understand you guys anymore. i Subscribe for about 4days now and still nothings working…please fix, thank you!
    4601743854

    Reply
  31. I subscribed for 2nd September ,2920now not showing saying channel is srambled but the free to air channel of Nta is showing
    Iuc no:7035103795.
    Name is Ken Eromobor

    Reply
  32. Hello, good evening…I use gotv max…the only channel showing is Spice tv..my iuc is 7028868670…Pls treat ..its urgent.Thanks

    Reply
  33. Please I paid into my grandma’s gotv since Saturday and till now it’s not activated. IUC 4622487969. It’s really frustrating and annoying. And no number to call. All the numbers on line doesn’t connect at all. Why?

    Reply
  34. Hello good morning.. I subscribed my gotv cable few hours ago, but my gotv is yet to be activated, I also received a msg saying my gotv has been suspended… Pls help out IUC NUMBER 2022529295

    Reply
  35. Hello, pls i paid into my iuc no 7023705385 on Sunday 23/08/2020,but till now av not been connected. Pls help me work on it.

    Reply
  36. I paid twice into my iuc no 2005123092 on 17/8/2020 but till now av not been connected. Plss it’s frustrating, kindly come to my aid. Thanks

    Reply
  37. Acct: 0046953853
    Amt: 2,460.00 DR
    Desc: @ @GOTV Jolli @ @ @ @TRANSFER from OKOYE, CHUKWUEBUKA BENARD to GTB IMPERSONAL LEDGERS

    Reply
  38. You guys are so annoying and Wicked I will stop using gotv because you guys are scammers like I don’t get I recharge my gotv since last month yet not all the channels are working is that not Wickedness, ok yesterday I had to recharge another of my gotv still is not working till now. Wicked set of people. Gotv using fake number as customer care line

    Reply
  39. Gud evening, I subscribe thought my account gtbank for more than two hours now and my gotv is not showing pls help me cos my kids are crying for cartoon this is my serial number 2029085031 and I payed for gotvjolli

    Reply
  40. I recharged my gotv today 5th of August and it has not reflected ooo, please attend to it
    Name: Ayedogbon Alao
    Phone number: 07033936191

    Reply
  41. I did my subscription on July 30 from my account but it has not been coming up still show error code E16 up till now. And I have tried the customer care service number but not reachable. Pls kindly help me to rectify it. Thanks.

    Reply
  42. Please I recharged my go To card no 70322573668 today the 3rd of August ,2020 in the name of Taiwo Ogunmuyiwa .In the course of paying the bill of N3180 through my first bank account I tried the first time it was net work problem and did same for the second time which say the same thing .But to my surprise that my account was debited twice regardless . Consequently I am soliciting for a refund of N3189 as soon as possible .

    Reply
  43. Comment:pls I have money in my account use it to subscribe for me this month I have tried…. iuc number 4613781541..phone number.. 07069016408

    Reply
  44. I subscribe for Gotv Jolli from my bank account this evening but the funds never reflect in my gotv account and the payment have being deducted from my account but not reflecting on my gotv account….. IUC number 4622336376

    Reply
  45. Good evening,i subscribe my gotv since morning but still not showing ss select 4 & 5 why because I subscribe for gotv maxi My iuc no is 2019020130

    Reply
  46. Pls good evening, i recharge my gotv with iuc number 4620968322 since yesterday but is not showing till now

    Reply
  47. good afternoon,I made an error of iuc when I wanted to subscribe my gotv using the old iuc number 4613066745 instead of my new iuc number which is 7034960965.please kindly transfer the subscription to my new iuc number 7034960965and the means that I use to subscribe was by easy teller with reference number 12245056616350.thanks

    Reply
  48. I am not enjoying my Gotv due to constant loss of signal ( E48-32 ). every minute signal will go off i cannot enjoy any program, i am tired of this if it cannot be repaired then i have no other option than to look for alternative.

    Reply
  49. I make payment online on 22nd day may 2020 until now no service the amount is (1,900.00) times two meaning two months Hezekiah Philip IUC 2021993365

    Reply
  50. I recharged my Go plus with iuc number 2002954199.Its three days I paid the subscription and have not been connected . Please connect me or you tell me why you have not connected me.
    Thanks

    Reply
  51. Good evening sir/madam,
    subscribed my Gotv with IUC: 7035171243 but no signal yet. I humbly seek the way forward in restoring view. Thanks

    Reply
  52. Good evening, i did a subscription of 3200 (gotv max), which would allow me view all the gotv channels but yet I am getting the channels of 1900 instead of that of 3200. Please i need this resolved as quickly as possible.
    Below is my details for your perussal.
    7032127977 Omidiji Matthew.

    Reply
    • My name is THOMPSON EMIEMIE from warri Delta State I recharged my Gotv using the Kingston bank ATM to recharge,time12:38pm, using Gotv value(#1250),uptill now the channels are still not showing, being I need it mostly due to the lockdown in warri,I had to beg my elder sister to use her phone to recharge me pleading her to try Gotv lit(#400),and now it is the Gotv lit that’s showing instead of Gotv value,I have called gotv customer but no avail,I will beg the management to send me the money back into my account or forfit the Gotv value for next month,I provide here with my bank details, person details,and Gotv details, looking forward to hearing from you u….

      Bank name: Kingston bank
      Name: Thompson Emiemie
      Gotv IUC num:7028717891
      Phone num:070*****2733
      Account number:6014***3604

      Transaction details:

      Debit Alert!
      Acct: 601****604
      Amt: N-1,250.00
      Desc: BILLS PAYMENT 003798 KEYSTONEQ
      Date: 09-04-2020
      Time: 12:38:41 PM
      Available Bal: NGN21,692.25

      Personal details:

      Reply
    • Good evening sir,I just recharge my gotv with iuc no 7023570230 but was connected back on the account of #1,900 instead of #3,200.please I need my reconnection of #3,200.
      Thanks

      Reply
  53. My govt decoder was swapped with anothe decoder that has another IUC number and to my utmost surprise after the expiry date of the amount paid, I tried subscribing of course with my old account which is 2022096196 for #1,900 it refuses to upload twice and meanwhile this amount was deducted from my account not until I used the IUC number on the swapped decoder IUC 7032605178 and subscribe just once and i was activated, so how do i go about my #3,800 that has been deducted from my account and paid into my old account that is not active.

    Reply
  54. I load on my GOtv since last week Sunday(8/03/2020), it doesn’t come up.
    Can you activate it?
    Account name: LFOISILA FOLORUNSHO OREKOYA U.
    Smart card number: 7028765044

    Reply
  55. Pls I make a payment of 1900 this night but is not showing my iuc number is 4623471971 pls help me work on it

    . thanks

    Reply
  56. I made a payment of N1900 to renew my package this morning, 20-02-2020
    , but till now my account has not be activated. My IUC no is 7032443567.

    Pls kindly treat urgently.

    Thanks.
    Alaba Kelani

    Reply
  57. I have subscribed 2000 naira from first bank of nigeria. And I have been debited from my account since Sunday evening and my account have been debited but up till now my gotv is scramble. My iuc is 4601494819
    My phone number is 07044445044 account name is bilkisu mansir Hashim

    Reply
  58. I made payment to gotv no 4623603406 at 7:49am and up till now no picture showed after debit fof N1900:00 from my keystone bank
    Desc:gotv.
    Bill payment
    4623603406
    Date:27-01-2020
    Time: 07:49:21Am
    Pls help to see all u can to to make picture show on my gotv.
    Tnx

    Reply
  59. I made a payment of #1900 via my GOtv app,(PAYU) On 14th January 2020 for my usual package. Up till now am yet to see my channels. Pls kindly look into the issue. My iuc number is 7020905985 Thanks

    Reply
  60. I made a payment of #1900 via my bank which is Keystone Bank, for my usual package. Up till now am yet to view my channels. Pls kindly look into the issue. My iuc number is 7032036222. Thanks.

    Reply
  61. What amount will I add to my present subscription to view the following channels 25, 31, 32, 33, 34, 36, 41,42 47,60. Kindly response urgently

    Reply
  62. Your Comment
    I subscribe through opay, though I did not buy my normal package which is #1600, I bought just #400. due to power take off, I was debited but nothing was seen yet , my IUC no: 2029173388

    Reply
  63. I subscribe my decoder onfriday evening till now is not coming up by online payment first bank I av debited with 2000 naira my iuc nmb is 2028893591 my nmb is 07038016315 olalekan lawal is d accnt name

    Reply
  64. I made payment 9:10 pm today 18-12-2019 and till now no picture. I have called the agent ken who said it was due to network why the money has not drop. Please help me confirm the payment and my ICU number is 7017655543

    Reply
  65. :4601582495. Good morning,

    Please assist with the above request, I paid on Monday, still unable to view the above channels.
    S4 and S5
    Thank you.

    Reply
  66. I mistakenly recharged for IUC 4620827452 on 9/12/19 instead of IUC 4620837452. Please help make a reversal to the correct IUC 4620837452 with acct name Fasogbon Bimbo. I had reported though Email but nothing has been done yet pls help.

    Reply
  67. I made payment of 1900:00 on Saturday 7-12-2019 and till now no picture.i have called the agent who said it was due to network why the money has not drop
    This is the agent registered name calvlks technologies.kindly associates to work on it

    Reply
  68. Pls help reverse my money or make my subscription work . I mistakenly subscribe to iuc no-20287990026 instead of iuc no-2028799026. 3300 was deduct from my first bank account , pls help

    Reply
  69. I made are charge of. 3300 since yesterday but it’s still show service is currently scrambled l made the payment by Bill pay with access Bank my till now iuc no is2022410380,

    Reply
  70. Good morning
    I recharged my gotv with N950 on 15th of Nov but as at this morning 16th Nov,none of my channels is showing.My IUC is 7032621363.Kindly look into it asap

    Reply
  71. I made a recharge on this Iuc number 4613911093, after one week some channels like African magic family, tvc etc will display only the tittle of the movie or program going on without the program showing. Please rectify this for me. My subscription is 1250, it was on 3rd on November 2019.

    Reply
  72. Please RESET 7035196033. Because I’ve been doing reset just to watch champions league Tue failed, yesterday same.I’ve done more than 20 reset SMS ie #200.
    In addition to my subscription haba, you people should respond fast na.

    Reply
  73. Good evening Sir /Madam,
    pls this payment alert is a notification from my banker the Zenith Bank Yabatech branch, which acknowledged an intention of payment which I made to your account for my GOTV subscription renewal, but in error I added an extra digit to my IIUC
    The correct IUC No 2009555549
    The error is 20095555549
    I have called my Bankers at Zenith Bank, and have also called your customer care unit in respect to the error.The account Name in your records is Miss Angela Akeleche, pls I’ve been on this matter since last Sunday the 3rd of November, my plea is for you to kindly resolve it thank you. Acct:200**253
    DT:03/11/2019:7:58:30 AM
    //20095555549//GOTV
    DR Amt:NGN2,000.00
    Bal:20,743.76
    REF:272129501

    Tonie Emodi

    Reply
  74. Good afternoon, please I subscribed and my account is yet to be credited the name is chichi dunkwu and Iuc number is 4613705753.thanks

    Reply
  75. Good morning, please I mistakenly subscribed to a wrong iuc num 4613698385 instead of 4613698285, though I av subscribe tru another mins, so pls kindly reverse my money tank u.

    Reply
  76. Please I made payment online but my cable stations are not yet showing up till now.please check what the problem is and tell me back.

    Reply
  77. Good day,since last week,precisely Saturday some channels are not showing on my gotv such as Africa magic yoruba-5;Tvc-45;Nta-91;Nickeledon-62 and finally Disney juniour-60.
    Pls,help me quickly validate those channels,Thanks

    Reply
  78. Please,i paid N1250 on 6th Sept 2019 through opay instead of N1900 that I use to pay, I still went ahead to pay the normal payment of N1900 but the wrong amount was not reversed, bellow is the transaction detail. Name:Moses Salami., IUC No. 4613240398:Transaction number. 5d72b4a58e65a70001e8c190:amount. N1250. Please, I want immediate reversal of the money. I trust my complaint will be look into and do the needful.

    Reply
  79. Pls l paid premium package but recently with or without bad weather the picture and voice quality will be cracking moving it impossible to see anything or hear.Thereafter,it will show searching for signals.Am Otoworo douye and my iuc no is 7022465731.Please,do the need full, thanks.

    Reply
  80. I wrongly made payment to these account no 4613831165 instead of these account 4613821165 omolara Durojaiye,pls I want the payment to be reverse back to act no 4613821165.thanks

    Reply
  81. Correction of Gotv subscription made on 6/10/19. Pls the correct cold is 7028883860, name Solomon Meachel Umanah while the wrong no is 70288883860. Name Joseph Idetrsll-Eastg.payment #2000.

    Reply
  82. Please I mistakenly subscribed the old account instead of the new one.plscan you please transfer the money to the new One.
    Old IUc 4613036239
    New luc;;7026515021

    Reply
  83. I have recently sent a requm Thank you.
    est asking GO tv to syncronise voice and lip movements on my GO tv, the voice is about 5 seconds before the lips move on BBC NEWS, REALITY tv, films etc on my decoder/tv number 462 367 1359, David Logan

    Reply
  84. CAN SOMEBODY AT GO TV PLEASE PLEASE PLEASE SET THE VOICE TO LIP SYNCRONISATION FOR THE CHANNELS IE. BBC NEWS, REALITY TV ETC. AM IN MALAWI SUBSCRIPTION 462 367 1359.

    Reply
  85. Good day. I erroneously toppled my old gotv decoder with #1900,instead of the new one.Could you please transfer the payment into my new account. Old IUC: 2019179199.New IUC:7032097194. Thanks a bunch.

    Reply
  86. I subscribe through my mobile banking *369 FCMB. Since 5th of June till now my decoder is yet to be activated. The bank had deducted the money with message transaction successful.
    My IUC NOIS (7031875351). Waiting for your prompt response.

    Reply
  87. I, good morning this is Olalekan Stephen Bankole, since on 25/03/19….. time 02:50 I make a payment to my GOVT account… 4620988687 via my mobile access bank!! and this is not my first time doing that, and it always working but since 3 day now that i make a payment it not going, please i need to watch a program please help me out with it… thank you

    Reply
  88. I subscribed my Gotv with my GTBANK code on 13th march 2019, up till now it is still telling me that my subscription has expired, my Iuc number is 2028867569

    Reply
  89. Pls I made a wrong payment with did iuc number2021875386 Richard
    This one is correct one2021875389 Azeez busari
    Pls I made the payment today with sum of 400 in mobileng dashboard
    Pls my customer is waiting

    Reply
  90. Am EMA okwi my gtv remote is not working now 1week ago I don’t no wats da problem yet the batteries are still new wen u press any button it shows light tel me plz my smart card number is 2020904677

    Reply
  91. I subscribed since last week with mobile transfer but till now I have not being activated.my number is 2021748733.i paid 1900.thanks

    Reply
  92. I subscribe my gotv through my gtbank app since arround 6am and till now it’s still saying my account is zero..pls help me.check my iuc no is :7028917686….I have sent the payment alert to the email address also

    Reply
  93. Comment:Sulaiman kabir sola,IUC 2003024215,l paid #1900 but up till now l didn’t view any channel,help me rectifying the problems

    Reply
  94. I do not know what is wrong with my decoder since Monday 3/12/2018 when I was watching a program it just started showing me searching for network. Who do i do?

    Reply
  95. Please my Gotv was subscribed on Wednesday 7th, November and I have been exothermic E16 error code and when I tried informing the customer care, I was told that my account is zero percent so please help me check and correct it. My IUC is 2028880123 thanks

    Reply
  96. Pls I subscriber my gotv since around 8.pm yesterday
    Through my mobile banking up till now is not active plss here is my iuc 4622390872 for 1900

    Reply
  97. Good evening
    I subscribed my gotv last week Friday uptill now my decoder is not active.i did 1250 subscription with iuc number 7016574462.i tried using ussd code to clear it but they saidy surname doesn’t match.pls treat urgently.

    Reply
  98. I made a payment into this wrong iuc number 7017784004 on 30/10/2018 and I want you people to transfer it into this iuc number 7017784008 thank you.

    Reply
  99. Please I mistake subscription my gotv wrong pin is 2020617364, my correct pin is 2020617354 name Williams phone 0803*****962. On Wednesday 24/10/2018 thanks, no email Please

    Reply
  100. Comment:hello I made a payment yesterday of 1900 and my decorder is not activated up till now
    IUC no:2020951387 isioma .thanks

    Reply
  101. Please i subscribed today but Nothing was showing…then i got a message saying that my account has been suspended and that i should Contact the help center for reconnection…i did but was showing i had nothing in my account and i should pay while i already paid N1900 through interswitch…what should i do

    Reply
  102. Hello, I loaded my decorder yesterday with 1250, urtho it was show yesterday but it has stop today I need ur assistant, even I have received d message of subscribes , my decorder is 2020688879

    Reply
  103. i received a text on 06th september 2018,which says ” special offer just for you. pay your gotv before 10 th september and get one month free”.a day after I a gotv staff called me and told me the same thing. I did that on 08 th september and expected an month after a paid date. but am suprising that yesterday on 08 th september my gotv was disconected.what could be the reason? my iuc number is= 6999226440.
    contacts
    0977146899
    email:
    kun*********[email protected]

    Reply
  104. GOOD EVENING, please i subscribed 30th of last month 1900 before the current subscription expired, on getting to know this evening that it has expired and the on i did was not active. MY NAME is Tosin Owoeye IuC no. 7023806242. please help me to activate it urgently.

    Reply
  105. Erinkitola Opeyemi I subscribe my gotv 2weeks ago but now I can’t watch any station except zeebollywood iuc number is 2021841743

    Reply
  106. I have subscribed through my mobile banking for two days now but still not activate my gotv,today I did the same with another bank and still not active and my account has been deducted my ICU number 4601698835 pls what’s the problems

    Reply
  107. Comment: i need you people to bring your Gotv mast to omoku in Rivers state because alot of customers are here but no adequate network.

    Reply
  108. Comment: I mistakenly subscribed to a wrong IUC number, this is the wrong IUC number 2020701872 and this is the right IUC number 2020701871 please kindly revert it for me please this is the reference number 02XK32802BB1701. please the owner of this gotv account does not have any valid identification card nor e mail address but we are using her son’s email address which below

    Reply
  109. Good morning,my Gotv with iuc num 4613806567 which was paid for on the 3rd of September has been scrambled on the 15th of September, pls I need to be connected back so as to watch my programs.
    Thanks.

    Reply
  110. my name is Ifechukwude Good afternoon, pls I subscribe on 14 of September direct from my Union bank account and now no channel is sowing said my subscription has expired iuc no (219420611) please can you check this details about the problem, i have been call no respond from the number.

    Reply
  111. Good day, pls i subscribe my gotv this month is working sudenly is not working again and i later subscribe again is not working till now pls help me work on it, my uct2022499365

    Reply
  112. Please I need help on my GoTV subscription ….I subscribe last week Sunday only for me to wake up this morning to my subscription has expired….please help me rectify it
    IUC number 4622499453

    Reply
  113. I subscribed for 3200 and could only view some channels the first day after which the service is currently scrambled. My iuc no is 7017755518. Thanks

    Reply
  114. Please i subscribered my gotv since 4days ago, but today only 5stations are showing, its showing subscription expired for others, help me out, my Iuc no: 7023894957, I did 1900 subcription.. Thanks.

    Reply
  115. why is it that the iuc’s I subbed always delay? unless I do them again and get debited twice before they start showing. 7023824270 was since morning, 7023617648 and this one has been since Friday evening. with many more i did twice because of delay or unvallidation with no reversal of fund played for them. pls help me out I do sub for my customers from my bank mobile.

    Reply
  116. Comment:
    I want to upgrade from gotvplus to gotvmax and I have already paid for gotvmax but it’s not working out. Hel
    p me pls my mobile number is +260966465019. and my IUC is 6999256633 Thank you

    Reply
  117. Please I subscribe my gotv since yesterday but nothing was showing and I tried the call center number but it wasn’t going.. Please do something or tell me what to do.. Iuc 7023942979

    Reply
  118. Please I subscribe for my gotv plus today 9-9-2018 and a msg was send to me that my acct is suspende
    My iuc number:2029140624
    Popoola

    Reply
  119. it been over 2months now that I have been calling gotv customer care line and they’ve been wasting my call credit. please unlock/unblock parental pin code on my gotv…. 2009612413. na beg I dey beg ooooo

    Reply
    • This is really painful, pls I subscribed but I got a message that my account has been suspended, pls here is my IUC no. 7028829510

      Reply
  120. Good afternoon, pls I subscribe on 21 of August direct from my first bank account and now no channel is sowing said my subscription has expired iuc no 2028871507 REF 109412157090 pls check it thanks

    Reply
  121. Comment:Good morning, Pls, I paid my govt on September 1, 2018, before the expiration date which was September 3, 2018 with ref no 109468992342. IUC 4623820864. from my first bank account. but nothing is showing. pls can you look into and fix it up. 07030621122 phone no, Thank you.

    Reply
  122. Good Morning, I am odunayo festus odunukan I subscribe yesterday trough my account Which was debited and my gotv was not activated. Dis is my iuc 4613219420…ref 109468985606. I Wi b waiting for ur response. This is attached of d payment. Tanx

    Reply
  123. I subscribe since yesterday 1st of seotember 2018 on my mobile banking it has not comeup till now pls help me my uic number is 2005204154

    Reply
  124. I subscribe my Gotv with my bank account using *737* but till now it hasn’t showed, my IUC number is 7020904691, please help me is going to 2days now since I subscribed.

    Reply
  125. PLS GOOD MORNING I HAVE BEEN HAVING A DIFFICULTIES OF MY DECODER ON SHOWING COLOR
    IT DID NOT BRING OUT COLOR, IT’S A FIRST DECODER THAT GOTV DID THAT WAS SOLD 9,999 NAIRA IN
    2012
    WHAT CAN I DO….
    THANKS

    Reply
  126. I subscribe through *737* GTB account and is not activated,
    Iuc number is 7013591575
    Ref number is 364172833272
    Amount is 1250

    Reply
  127. I subscribe 1900 on my first bank mobile app and I still can’t view any channels my icu number is 4613191716 damola alaga 08084875209. Pls kindly assist

    Reply
  128. Please I subscribe from my bank account and they didn’t give me option to choose the amount I want to pay and 1350 was deducted from my account I want to know if there is anything dat can be done to complete it 1900 please

    Reply
  129. Hi,
    My IUC no is 2021878770.

    I upgraded my subscription to GO-TV Max but still unable to view all the channels.

    Please help.

    Regards,

    Akani Kingsley

    Reply
  130. I paid 1900 today through quickteller at about 10am up till this time no station is showing.my iuc numbers are 4613122405 and my phone number are 07035356489.please kindly attend to my complain

    Reply
  131. hello good after please i want to change my address to this new address No 5 Oluwafuyi Crescent opposite Bethel Nursery and Primary School, Asolo Bus Stop Agric Ikorodu. And i want to know my balance Account Name: Mr. Odusanya Yomi
    Phone No: 08026443338
    IUC No: 2009537672
    Thank you

    Reply
  132. Please I have paid for my gotv subscription but I want see any channel showing plz help me out.
    Below is iuc numbers
    2028844328

    Reply
  133. I have paid for my gotv subscription through eco bank ATM until now no channel is showing plz help me. Below is my IUC information
    2028844328

    Reply
  134. i SUBSCRIBE FOR ALMOST TWO WEEKS NOW AND SI I subscribe for GOTV for the past two weeks and was yet to be activated since then. Please assist my IUC number is 4622466261 and my phone No is 08081333328

    Reply
  135. Pls I subscribed my gotv since yesterday but some channels are not showing…. I U E number.. 2020920415.. Name.. Kobi Nnadi

    Reply
  136. I am on gotv plus IUC NO. 2004494659. is has refuse to scan any channel since on Tuesday. Pls what is the Problem?

    Reply
  137. IUC number 4613789915 ,phone number 08038851034,hope morgan.made payment through paga moble banking on 14 july 2018,mistakly subscribed IUC number 4613789925,but made another to my IUC number 4613789915 on 15 july 2018.

    Reply
  138. I subcribed on 14th of this month and till I haven’t see any of my channel showing ID. 2029259747. Gotv plus. 1900. From my AccessBank app

    Reply
  139. please some of my channels are not showing,please help me fix it up.channels like 1,5,9,75,etc.My IUC number is 2029257394.

    Reply
  140. I subscribe on Monday 25Th June,2018 but yet to see it working.Here is the smart card no:2018775162,though was done through quick teller

    Reply
  141. i make a subsciription tru quick teller with d ref no 888846316269,uptill now my decorder is not showin,my iuc no 4622655737.

    Reply
  142. Pls my gotv signal is not coming up for 3days now, I have taken the antenna to the maximum my (2016195841) salami tope Ahmed and my contact is 08028478333, pls do something fast an my decoder run old software during booting, this are my complains tanx expecting positive response.

    Reply
  143. Please I made payment from access bank since on 13th and up till now it has not still come up please help me resolve this… iuc number 2022275664.(2000)

    Reply
  144. Please, I subscribed with my zenith bank to IUC 2002983622 Yesterday and up until now, its not coming on. error message everywhere.
    IUC 2002983622
    my name is MAUREEN FREGENE
    PHONE: 08030951694

    Reply
  145. Please help me activate my Gotv. IUC number, 4620912566. I subscribe with my FCMB ACCOUNT, it’s more than 24hours yet no channel is showing. Thanks.

    Reply
  146. Hello DSTV Customer,

    Good morning all, I came to your office at Tiamiyu Savage on Tuesday 5th, 2018 to change my GOTV decoder that is bad.

    Which i was given another one with different account number from the old one i have, but the big issues i have now is that i have recharge the old decoder few weeks before it got spoil, and i mention that to the customer i met that i have money on the old decoder.

    Which she said no problem, they will transfer the money to the new decoder. But till now nothing as be done. Please advice

    Please here is my info:
    Account Name – Issa Rasheed
    Old decoder – 2009523118
    New decoder – 2019188681

    Best regards,
    Rasheed

    Reply
  147. I paid for gotv 08060774249….and it’s not still showing I paid through my zenith bank account. ..2028959410

    Reply
  148. I subscribe yesterday night through my bank account still nothing to show up what is the problem. IUC 4622646423

    Reply
  149. please i subscribe today at gotv office at simpson street, which there was a mistake on the receipt. the IUC NO on the receipt is 2022414611. which my own IUC NO is 2022114611. please help me out to correct it

    Reply
  150. Just paid for gotv 7020828774….n it’s not still showing I paid through my zenith bank account. ..2004260891

    Reply
  151. I subscribe my gotv on Friday and nothing is showing, i can only see searching for signal this is my IUC 7020891026

    Reply
  152. Pls I bought the gotv yesterday and has been activated and up till now I can not view anything IUC no :7020870074

    Reply
  153. I have subscribed with N1250 and my Gotv account is still not activated. All effort to call GOtv Nigeria Customer Care Number – 08039044688 prove abortive. IUC Number is 4622899046.

    Kindly assist to activate.
    Regards,

    Reply
  154. I paid my subscription last week, but getting an error that my subscription has expired and I need to pay; what could be the problem

    Reply
  155. please I have subscribed my Gotv since last two weeks but its not working still now.. I need a quick response to that.. thanks.
    IUC no 7018715413

    Reply
  156. Good Morning Sir/Ma
    Last night i subscribed to my GOtv Plus through my mobile banking ATM and i was debited but up till now i haven’t be connected to watch any channels,I am Daniel Lateef Raji,my phone number is 08027640076 and my IUC number is 2019293401.
    Therefore i need your assistance on this issue

    Reply
  157. gotv i don’t know why nigeria case is always pathetic,the keep showing outdated films over and over repeating the same movies am tired and fed up, can this happen in other countries……………….

    Reply
  158. Please Gotv I just recharged my Gotv some minutes ago but up till now nothing has come up my iuc number is 2020627481 thanks

    Reply
  159. I subscribed 1250 on my bank Mobile App but my channels are still not showing. I the sub on 2nd April.. Iuc no= 2028872861

    Reply
  160. I wrongly paid to my old account 2019228482 that have been blocked instead of my new account 2021926062. Please I need your help

    Reply
  161. I paid for my parents Gotv yesterday through quickteller but is still showing E16 message and I have tried clearing it with the *288# but is unable to reset and I have tried calling the gotv customer and I was answered by one of the personnel and yet my problem has not being solved and am tired of calling Gotv cause they always take time responding

    Reply
  162. Good morning pls I was told that my channel 29and 12 has been resorted but up until now I have still not confirmed viewing please kindly restore those channels for easy viewing my iuc number 4613217056 and number 08138872282

    Reply
  163. Please the customer care should help me activate my subscription… I subscribe through my mobile app. And up till now is not connected and I have been calling they will pick but not saying anything. Here is my Iuc 7017652750. My phone number+234 703 261 5752

    Reply
  164. Helle..Good afternoon, i Subscribed for my gotv since three days now. And is not activated yet ….i pay for gotv max 3800…..This is the IUC number 4623385195

    Reply
  165. I don’t want to believe that i have been defrauded but, i wonder why i will make payment for a subscription since last week and up till this moment, my decoder is not activated.
    my UIC number is 2029135807 (2,000) you guys really need to improve your service….

    Reply
  166. i am not really finding your services funny anymore. i subscribed my gotv last night and i cannot imagine that your customer’s services are not even reliable to activate my subscription. even the online error code resetting is bullshit. now you’ve got my money and depriving me off your service. (fraud).

    Reply
  167. hi I subscribed on my gotv since four days ago and no channel is showing and the painful part is DT wen d subscription expires u guys will disconnect me forgetting Dis is all ur fault please do something quickly my Iuc number is 2022749528

    Reply
  168. Dear sir,,I subscribed my Gotv decoder yesterday 26/2/2018 with my mobile banking and my Gotv have not been activated..please look into it…my iuc number is 4622533936 …thanks

    Reply
  169. Good afternoon I subscribe with Mobil banking some channel are not showing especially channel 29 i went to one of your office in ibadan elebu area one of your staff said I just wast my money by paying online assuming I gave him the #100 they charge online I will rectify the forth is it from Gtv management that said customer should be given them bribes before they can listen to the complain i want to because we are not a fool my Iuc is 4622749704

    Reply
  170. Hey
    I subscribed my gotv last night 6th of January 2018
    With 1900
    My gotv is still telling me to subscribe after a successful sub I have done
    My IUC is 2022330404
    Please you guys should rectify this error
    You know how you normally call for subscription, gash

    Reply
  171. I made a subscription for one month due to network issues I was debited four times meaning I have subscribe for four months how I can withdraw three months subscription my iuc number is 2028957071

    Reply
  172. I was given free subscription for February 2018 on our 4613992354 but it has not been activated. Am really not happy with Gotv. I even called the customer care, they said it will be activated this morning but it has not been activated.

    Reply
  173. I subscribed my gotv 6 of February 2018 with quick teller 1900 my iuc number is 2021859112 name arowolo tope please contact me 08034430129 08029989302

    Reply
  174. I got this message on my phone and my decoder is not showing. “Congratulations! For staying continuously active, IUC 4613992354 has been rewarded with one month subscription as promised. Thank you for your patronage.”kindly look into it and rectify the issue.

    Reply
  175. I am ekanola isiaka with iuc number 2029167415. I recharged my gotv since on the 31st of January up till this time the gotv has not worked showing e16 error. Please help out

    Reply
  176. I subcribe my Gotv on the 31/01/2018 through first mobile app and my account has been deducted, uptill today i can not see any thing . my uic number 201954558 amount paid is #1900 Taiwo Shola please i need your help please. 08067302245

    Reply
  177. Good evening, my February bonus is yet to be activated and I have received a text message that I have been rewarded for continues subscription.

    Reply
  178. I was given bonus for the month of February for my continued subscription and my tv is not showing any station, please rectify this issue for me

    Reply
  179. I am not happy with the service at all, you guys played with our mind you made us believe that Go tv max is the best while you just removed some channel from the normal bouquet which is plus and added them to max by increasing the price.

    Reply
  180. I subscribed yesterday but some of the channels are not showing. channel 29 big brother nija . my iuc no is 4601736965. please kindly help in restoring the problem. thanks.

    Reply
  181. please kindly activate my decoder. i subscribe yestaday at about 8;09pm 30/1/2018. and is not showing. kindly fix the problem.
    my iuc; 2019513157
    thanks
    my phone number; 08139539458

    Reply
  182. Am no longer happy with the service am getting from gotv. My is a waste because it keep on saying no channel found. I missed life show on Sunday till like today my 29 is not showing with other channels . Am no longer enjoying this and is very Abismal. My Iuc no is 4613676377. My phone no 08034142845

    Reply
  183. Good morning, since yesterday most of the channel went out most especially my zeeworld please help now am waiting please my lcu number is 4622393782

    Reply
  184. Sincerely Gotv has consistently been the worst TV network to watch,they keep on having scrambling channels which is so annoying, after subscribing that’s what you have all through the month.
    Scrambling channels and they are doing anything about it not to even apologize or refund by my money l think these is fraud in the highest order

    Reply
  185. I subscribe 1900 on gotv and i wos charge double on the 17/01/2018. By 8:01pm iuc number 4601563549. I won’t to conferm if the other 1900 will cover another one month if it can pls send back my 1900 my account unity bank 0002907370.

    Reply
  186. hello am one of the paga agent i recharge this GOtv number 2022430505 since morning with my paga account YMK VENTURES it does not show up till now and my customers are complain what is going on pls do something to it. thanks

    Reply
  187. I paid my gotv plus bouquet yesterday at around 2pm (17/01/2018) and there is nothing yet even until today (18/01/2018). My decorder number is 2016866853

    Reply
  188. I wrongly paid to a wrong account yesterday instead of paying to IUC No. 4601692992, I now type 4601692994 although I later recharge another one again, so please I will like you to please help me stop and credit my account. I payed through my UBA bank account no. 2060357401. Thanks.

    Reply
  189. I paid for my Gotv subscription using quickteller since last Friday up till now it’s yet to be activated. my IUC number is this 7013570848

    Reply
  190. I paid for subscription since 10th November this month. Till this very moment l have not been activated. I made payment through Union bank. Details deposit slip no 00014579,serial no 00130050650933, receipt no 1731429917. My IUC 2020766321. Payment made was N1,900. Please activate my account.

    Reply
  191. i did online recharge on friday afternoon. i was debited and till today, my gotv is not still working my IUC number 201934716

    Reply
  192. Comment:good afternoon. I recharged my GOTV 5 days ago but nothing to show for it. instead what am seeing on d screen is ” ur not permitted to view this channel.
    my IUC no:2029144089. my phone no: 07036472365. my name: Duru Thankgod.

    Reply
  193. I did online recharge on Saturday evening. I was debited and till today, my subscription has been reactivated.

    my decoder number is 2003695569.

    Kelechi

    Reply
  194. My names are solomon obioha i recharged my gotv and i was charged double with my mobile app my decorder number is 4601871296 and phone number 08032757102 i am looking forward to your quick response regars.

    Reply
    • GODWIN NOAH
      i recharge for two month on iuc no 7023573891. On the 3nd Aug 19 . is not up to two but it had expired. it was on Gotv plus.

      Reply
  195. I subscribed 1900 on my Gotv with mobile banking and I was charged double on this date 18/09/2017, this is my decorder 4623577154, I wish my money to refunded.

    Reply
  196. I am Musa Ismail with the IUC NO 4601758183. I have connected my go Tv after being inactive for almost a year due to relocation from Gboko as a result of job lost. I tried to reconnect my go tv yesterday and the information displayed on the Tv was no signal. What can possibly be the cause of this?
    Thank You.

    Reply
  197. For more than two months now, my Gotv channels are blurred like it is raining. I have tried changing the position of the antenna but to no avail. It is becoming tiresome as I no longer enjoy the services being rendered. MY IUC NO is: 461311785.
    The last subscription Ref No is:888815010522.

    Reply
  198. it is 3 straight days now that I have subscribed to Gotv lite with IUC NO: 2019512892 via phone, precisely 15\7\2017 @ about 7:59pm but it is most embarrassing that despite my quest not to be disconnected, Gotv lite failed me. Up till now I have not been reconnected. is Gotv lite a scam or something?
    The REF NO of the transaction is 10058388638.

    Reply
  199. I just want to change my decoder which is having some technical problem 2022067365 transfer to 2017435627,already paid.

    Reply
  200. Comment:made a payment for gotvlite1 on a wrong decoder.transfer from 2016988745 to 2028710954.both decorders are in my names.thanks

    Reply
  201. I subscribed this morning 12/07/2017 but my due payment date is 13/07/2017 but my account is still N0.00,pls I don’t want to experience the embarrassment of disconnection,that’s why I pay upfront via bank transfer(2000) pls access my account and keep me connected pls.iuc=2020610446, via diamond bank mobile transfer,

    Reply
  202. I Subscribed since on the 4th of July and up till now i cannot watch any program,it’s so annoyin. The worst part it that when am due or my subscription finish I’ll be cut off forgetting the fact that some days I couldn’t use it.pls attend to me as fast as possible please,make I flex am small 4623377655

    Reply
  203. Please I subscribed since on Saturday 24/06/2017 through transfer from my Stanbic IBTC account but till now my decoder is not looking, here is my ICU number 4601678815

    Reply
  204. Dear sir,,I subscribed my Gotv decoder today 23/6/17 with my mobile banking and my Gotv have not been activated..please look into it…my iuc number is 2021764173…thanks

    Reply
  205. I subscribed since last week with mobile transfer but till now I have not being activated.my number is 4613939161.i paid 1900.thanks

    Reply
  206. I subscribed earlier today but it’s yet to be activated. I do not like this kind of incompetence. Please do activate it, lemme start enjoying my money.
    UGOCHUKWU ODINAKACHI, 2021937811

    Reply
  207. I subscribed with my mobile banking n my gotv is still not working my smart card number is 2016908753 pls kindly look into this thank you.

    Reply
  208. I what to Comment on gotv i dont like what gotv owne is doing hare can he or she doing on gotv lookout the are no free for air

    Reply
  209. i did pay my decoder through mobile banking but untl now my decoder is not yet activatend,please help on this i dont know what to do now becouse the bank confirm it with a text that my payment is succesful !!

    Reply

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